Have had several experiences w/ Vistaprint over the years thru 3 or 4 business associations. Bottom line is that when you're fortunate enough to slip through and not hit any of their infamous snags, good for you. But when they mess up, which is absolutely inevitable, they mess up spectacularly and are obnoxious to deal with. So it's a gamble - you may come off okay with attractive products at a good price, but our company has decided that the massive screw ups that come every few orders destroy any savings, so that's it's cheaper and better to go with moo.com or someone else dependable and honest. When it's our call, we absolutely use someone else. When it's not our call, we strongly advise our associates to use someone else, as we will not chip in for emergency reprinting if and when Vistaprint ruins another marketing order. 35b26a4



  Comments (2)
1. Written by Warrenc on January 15, 2012

For the last 2 years Vista print and messed up our order, This year they sent us keyrings that where so bad quality they went into the bin. 

Cheap is one thing but cheap and rubbish is another. 

 

PS I comunicated with Vistaprint only to be offered a credit to my account what a load of rubbish
2. Written by Margarita on April 3, 2011

This is true. I did a new print job on recommendation from a senior partner. They use spray on ink, it's not coated. Why? As there was pixelation on the logo even supplied as a 300DPI vector image to their specs. 

 

The pantone was OFF by a huge amount. Luckily we only did one print job. I have 25 to do. I say with this company, if your rep is on the line, pay more and get better quality. It's worth it, and it'll save your bacon!

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