If you have ever ordered from Vistaprint.com, check your statements, they are ripping people off! I ordered business cards and they have been charging me for the past 3 months for a service I never requested. They gave my credit card information to Business Max. When I called them, they said that I clicked on a popup, and that Vista Print authorized that charge. This is not true since I have a popup blocker. Please send this e-mail to all of your friends. Companies like this do not deserve good customers. I just opened a complaint to the BBB. Some complaints are as old as 5 years ago and some as new as today. Apparently, Vistaprint does not learn, they just keep changing their name on the credit card charge.

Let's all fight back and cripple this company by sending this e-mail to as many people as you know. I am very upset because they have no right to do this, and apparently they are not stopping. All you have to do is type in Google, VistaPrint ripoff and you will see so many complaints and no one is stopping them. Whatever happened to the Federal companies that are supposed to stop this and protect the consumers? I will certainly never purchase from them again.

Consumers affair:

http://www.consumeraffairs.com/online/vistaprint.html

Ripoff Report: http://www.badbusinessbureau.com/searchresults.asp?q1=ALL&q4=&q6=&q3=&q2=&q7=&searchtype=0&submit2=Search%21&q5=vistaprint

The Better business burue gave them a unsatisfactory score, and was named 1 of the top 10 worst companies.

http://www.boston.bbb.org/WWWRoot/SitePage.aspx?site=27&id=7901cb24-87cd-46c4-9f63-49e826887e22&art=867

Online Printing Causes Numerous Hassles

With more than 260 complaints filed with the BBB, Vista Print USA, Inc. of Lexington, Mass is one of the BBB top ten most complained about companies!. Vista Print provides design and print services over the internet, which might sound convinient (as their website claims), but 260 consumers report otherwise:. Many complaints allege that the company shipped inaccurate and incorrect items to consumers..

Though the company website states that the average wait on their toll free line is thirty seconds, dozens of consumers reported significant troubles reaching customer service'. The BBB also received reports that Vista Print placed unauthorized charges on consumerss credit cards;. Vista Print USA, Inc|. has an unsatisfactory report with the BBB for no response to complaints and a pattern of complaints:.

Thanks!

Please send to at least 10 people, or all of your friends and family/.

Thanks! 35b309d



  Comments (30)
1. Written by Dave Reynolds on January 3, 2012

I have just received my 'free business cards' at a cost of £30 and it is impossible to read the writing on them against the background picture. It was fine on the screen but when the poor quality printing was transferred to the poor quality paper it was impossible to read
2. Written by Donna`s Photography on November 8, 2011

I use Vista print all the time their Polo Shirts and hood Jackets are superb and no errors and my business cards and Magnets and other stationary receive compliments all the time.  

However the website designs are crap as I always have dramas updating photos and information and when I ask them to fix it they send the same email response so NO I dont like the websites due to no solutions offed so am looking at different hosting for the 2 I have
3. Written by monkeyballs on November 3, 2011

Same thing happened to me. It takes so long to correct the charges, most foks give up. I wonder how much they make on us suckers?  

I liked the product just ok... it was printed off center and on poor quality paper. I will order my cards locally from now on. 

Who reads all the fine print?  

on a seperate note: 

usmcdeathcard sounds like a ***
4. Written by Michael .L on October 19, 2011

Just received an order from Vistaprint, this was the worst thing I had ever seen, EVER. I ordered 1000 Premium 1 sided business cards, 18 days later I received the package today. First off instead of 1000 cards I only got 428. Second the cards are printed in thin paper which is clearly inkjet printed, and worst of all the cards look like a child cut them with scissors. You can see crop marks and slanted cuts where part of the card has been cut away. I can do a better job at home and that's not an exaggeration. Now I am trying to get a refund while my business goes without cards and is constantly being requested by clients. DO NOT I repeat DO NOT BUY ANYTHING FROM THIS COMPANY! :(  

 

This company seems big but I wouldn't be surprised to find out that it is a small operation running out of someones basement.
5. Written by GRaham LAdd on September 4, 2011

Well they offer free stuff on he hotmail 

you apply and they say enable cookies 

I have cookies enabled, then you try and get their website and it said same message 

MSN need to get them off
6. Written by Imari on May 17, 2011

Suuuurrrre, Vista Print is so great, that is why they have the lowest scores with the Better Business Bureau!
7. Written by usmcdeathcard on May 15, 2011

YOU didnt click off the options, so all this is your fault, not VistaPrints. Ive used them several times, never a problem. You cant spell, so obviously you probably screwed up your order anyhow.
8. Written by Laura on May 15, 2011

I have used Vista Print dozens of times and i have never had one problem. They only take £9.95 out of your account each month if you have failed to read the terms and conditions and uncheck the required boxes. You all need to stop blaming vista print for YOUR error. It is not an unauthorised transaction at all as YOU didn't unselect the box and you agreed to pay the £9.95 a month in the terms and conditions. Stop blaming vistaprint. Its your own fault for your own sheer stupidity.
9. Written by oliver j on April 22, 2011

I am dealing with vistaprint for a few years now and never had a problem. 

Quality is very good and cost is very reasonable. 

It would takea lot to make me change.
10. Written by Sharon S. on April 20, 2011

I'm in the UK and have used Vistaprint for business cards, with no problem, in the past. My complaint is with the website service. You get a month's free trial, but then there seem to be lots of 'hidden charges' (no doubt there's something hidden away in the small print about them, but that's not particularly helpful). When I asked for the Blog feature to be removed (they charge you extra for having a Blog on your website), I was told that there would be no charge for its removal, however, it appears that they have charged me. They are also saying that they are going to take 3 separate (substantial) amounts from my bank account this month. I am just really frustrated and angry with them. I fel it's going to be a real hassle to get this resolved and my account cancelled.

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